Enterprise Content Management (ECM) includes any of the strategies and technologies employed for managing the capture, storage, security, revision control, retrieval, distribution, preservation and destruction of documents and content. ECM especially concerns content imported into or generated from within an organization in the course of its operations, and includes the control of access to this content from outside of the organization's processes.
ECM systems are designed to manage both structured and unstructured content, so that an organization can more effectively meet business goals, serve its customers, and protect itself (against non-compliance, law-suits, uncoordinated departments or turnover within the organization).

Deploying an ECM solution is a process that requires the development of a well thought-out plan based on factors such as the overall company strategy, compliance requirements, existing infrastructure and applications, business processes, and financial and human resources. Arcplace can support organizations throughout the different phases of an ECM project with consulting, deployment and integration services. To cover the full scope of an ECM project, Arcplace has access to a network of internal and external specialists who can be involved wherever and whenever required.